Direct Debit arrangements are offered by the City for the intent of paying the current financial year rates in full, by the end of the financial year. Direct debit arrangements can be extended for the purpose of paying account arrears, but the payment amount must be deemed sufficient to repay the arrears within a reasonable timeframe. These arrangements will be for consideration by the City and if accepted will be reviewed regularly. 

Complete this form to request direct debit payments or amend existing direct debit payments, after reading the Direct Debit Service Agreement below.

Please note:

  • Direct debits are undertaken on Fridays only
  • Direct debits are not available from credit cards
  • Direct Debits continue until you ask us to stop in writing