Tech Help

Get help with simple technology-related queries.

Not sure how to best use your smartphone, or a particular app? Do you want to scan and email a document but you don't know how?

Library staff can show you how to get started, with these one-on-one 30-minute sessions.

Bookings are required, available session times are shown below. Please contact the relevant library to book your appointment.

✅We CAN help with:

✔ Learning to use your phone, tablet, or laptop

✔ Setting up email or apps

✔ Using the library’s digital catalogue (Libby, Borrowbox etc), Wi-Fi, printing and scanning

✔ Getting started with social media and online searching

❌We CAN’T help with:

✘ Fixing or repairing devices

✘ Managing banking, passwords or personal accounts for you

✘ Legal, medical, financial or counselling advice

✘ Filling in forms on your behalf

Participants may also like to work through the easy-to-follow tutorials on the Be Connected and GCFGlobal websites.

Upcoming Sessions