Food premises or product complaint

The City’s Health Services undertakes a range of duties that involve food safety such as routine health inspections of all registered food premises within the City to assess compliance with relevant legislation. The City also undertakes routine food sampling of food products from local businesses as well as responding to reports of food poisoning.

The City’s Health Service undertakes routine food premises inspections and may carry out food sampling as part of regular surveillance or due to a food product complaint. Foods provided for sale are to be safe and suitable that meet the requirements of the relevant legislation.

More information: City of Gosnells - Food safety

Food sampling

Officers sample food products from food premises within the City to monitor compliance with the Food Act 2008 and the Australia New Zealand Food Standards Code. The variety of foods sampled is broad and includes food products either produced or sold in the City.

The City’s Health Service is also involved in coordinated food sampling surveys with the Department of Health and the Local Authority Analytical Committee.

Food premises and food product complaints

Online

To complain about a food product it is helpful to have:

  • a sample of food that can be sent off for testing. 
  • proof of when and where the food was purchased, such as a receipt.

To complain about food premises:  

Complaints can only be made to the City of Gosnells regarding food premises located in our City. If the premise is outside the City please contact the relevant local authority.

Privacy Collection Notice

Personal information is collected by the City of Gosnells to support the delivery of services to the community. Information is handled in accordance with the PRIS Act 2024 and our Privacy Policy. Where necessary, information may be shared internally or with other agencies. See our Privacy Policy for more detail, City of Gosnells Privacy Information

Make an official complaint

By Phone

Privacy Collection Notice

Personal information is collected by the City of Gosnells to support the delivery of services to the community. Information is handled in accordance with the PRIS Act 2024 and our Privacy Policy. Where necessary, information may be shared internally or with other agencies. See our Privacy Policy for more detail, City of Gosnells Privacy Information.

Please note: When calling, you agree to the collection of personal information by the City of Gosnells, to support the delivery of services to the community


Should you have any queries or concerns regarding food safety or food handling within a premises or have a complaint regarding the safety of a food product contact the City's Health Service on 9397 3000