If you currently pay your rates by direct debit and wish to amend your details, please complete the online form.
How to request an amendment
All requests must be submitted in writing. Direct debit details cannot be amended over the phone.
Amendments can be made via:
- Online Form
- Email
- In Person
What you will need to provide
To ensure your request can be processed, please include:
- Your property address
- Updated bank account details (if amending bank details)
Processing time
Amendments require a minimum of four (4) business days’ notice prior to the next scheduled direct debit drawing.
Requests received within this timeframe will be processed within four (4) business days.