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Request and information service

Search our catalogue

Search our online catalogue by using the link under Related Links below. If the item is not on loan we strongly recommend you phone the library before visiting, to ensure the item is available. Many items in the catalogue can be reserved by ticking the little white box on the item's cover and selecting Reserve Selections from the Options menu. You will need your library card to reserve an item. You will be notified when the item is available to collect.

Search elsewhere

Can't find what you're looking for in our catalogue? It may be available as an e-book or e-audiobook (see Free Online Resources in the links below) or it may be possible to borrow a copy from another library for you. The Interlibrary Loans Code of Practice for Western Australian Public Libraries places some restrictions on this inter-library loan service:

  • Items less than 12 months old are not available through interlibrary loan.
  • Junior and young adult items are not available through interlibrary loan.
  • DVDs and audiobooks are not available through interlibrary loan.
  • There is no supply of multiple copies of one title for book clubs.
  • There are exceptions available for library members with special needs, please discuss this with a library staff member when you place a request for an item. Examples include material in languages other than English, and material in formats developed for people with a disability.

You will need to collect the requested item from a City of Gosnells library, or alternatively, you are welcome to visit other libraries and borrow their items direct. It is highly recommended that you contact the library before visiting, to ensure the item is available and to check their membership requirements.

Please phone your preferred library if you require assistance, or, you can submit a request for a specific item through the library catalogue via the link below.

Ask for assistance

If you have a basic reference question and have access to email, you can send your query on-line through the City's Ask a City Librarian form, linked below.

For more complex research enquiries you may wish to access a similar service available through the State Library of Western Australia's "Your Enquiry Service" (YES), an online enquiry service for all Western Australian information seekers. YES is an easy way of finding information across a range of areas using an online enquiry system. Questions received through YES are responded to by experienced State Library staff. The National Library of Australia runs a similar service. Both services are available through their links below.

 

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