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Retired senior couple

Pensioner or Senior concessions

Eligible pensioners and seniors may be entitled to claim up to 50% off their Annual Rates and Emergency Services Levy or defer payment.

To qualify for a rebate or deferment, you must be an owner and occupier of the property at 1 July in the year you apply for the concession.

The following concessions are available:

  • Holders of a Seniors Card are entitled to receive up to a 25% capped rebate on Rates, a 25% rebate on the Emergency Services Levy.
  • Holders of a Seniors Card and a Commonwealth Seniors Health Card are entitled to receive up to a 50% capped rebate on Rates and up to a 50% rebate on the Emergency Services Levy. Deferment of these rates and charges may also apply.
  • Holders of a Pensioner Concession Card or State Concession Card are entitled to receive up to a 50% capped rebate on Rates and up to a 50% rebate on the Emergency Services Levy. If you receive the full 50% rebate, deferment option is available on your Rates and Emergency Services Levy until your property is sold or no longer occupied by yourself. However, if you choose to defer, you will forfeit your 50% rebate. For more information please contact Rates department on 9397 3000.

No penalties apply for deferring your rates. However, all other charges including the Rubbish Charge, Pool Inspection Fee and Underground Power charge are required to be paid in full by the due date shown on your Annual Rate Notice.

Please contact Centrelink, Department of Human Services and Department for Communities for more information about these concession cards.

How to Apply

Call the Water Corporation on 1300 659 951 or visit Water Corporation website.

The Water Corporation will automatically send your application to the City.

Concession Checklist

If you are entitled to the pensioner or senior concessions, the Office of State Revenue will reimburse the City for the rebate amount on your rates. For example, on your Rates charge if you're entitled to the full 50% rebate you are required to pay half to the City and the Office of State Revenue will then pay the other half.

Your portion the rates must be paid by 30 June each year to be eligible for this concession.

If you have any queries or need help with your concessions, please call our friendly staff on 9397 3000.

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